Blair Galligan Consulting’s team is here to accelerate your digital growth and savings… from eCommerce and digital marketing to digital customer experience.
Let us help you be where your prospects and customers need you to be!
Many companies are missing opportunities to delight and retain their customers because they are not building marketing plans that include the entire customer lifecycle.
Holistic marketers need to think past the direct response “buy now” or “sign here” mentality. We are building relationships, not just sales.
A true digital journey begins when customers are at the beginning of their research process and extends into the customer’s 30th year with your company. We are here to help you with every step of that journey.
Our focus is the content, messaging, and tools customers will expect for the long term.
How we can help
- Marketing planning
- Marketing testing
- Content, SEO optimization, blogs, paid search, display, video
- SMS, chat, and bot implementation
- Contact center shift from calls to chats/SMS
- Customer retention marketing
- Digital customer experience design
- Digital tool planning
- IT capacity planning
- Digital tool implementation (web and app)
- OpEx savings
- Data and analytics
- Customer research and testing
- Digital adoption
- Support centers
- Support content
Contact us
Blair Galligan Consulting
The path to customer-obsessed digital journeys